Key Accounts Management Lead
Makati, NCR, Philippines
Full Time
Manager/Supervisor
ABOUT ENSTACK
Enstack is changing the way businesses are built by empowering everyone to become entrepreneurs. Enstack is an all-in-one AI-powered store builder for entrepreneurs to manage sales, payments, and shipping across web, chat, and physical locations. By integrating Artificial Intelligence into the core of business building, it is a transformative force in entrepreneurship, providing tools and a supportive ecosystem to help its users dream bigger, build smarter businesses, and live richer lives. Powering 100,000 entrepreneurs in the Philippines and expanding regionally, it is backed by Mangrove Capital Partners, first institutional investors of Skype & Wix, and payments leader Xendit.
WHY JOIN US
More than any time in recent history, you can build and grow a business (or three) while having full control of your time and leading a balanced life. Success as an entrepreneur today is limitless, fueled by the power of your ideas and the courage to take risks. With Enstack, anyone can become their own boss, embrace every opportunity, and make time for what matters most. We foster a culture of collaboration, innovation, and personal growth, and we value humble, intelligent, compassionate, and creative individuals who possess grit and a drive to pursue bold ideas. Come shape the future of entrepreneurs and create a more digitally inclusive world while advancing your own career with us.
ABOUT THE BUSINESS DEVELOPMENT TEAM
The Business Development team takes the lead in acquiring merchants and brokering strategic partnerships to help amplify Enstackʼs reach among key communities. We always operate on an opportunity-spotting mindset that enables us to see where our products and services fit into both customer and partner needs. This team works closely with multiple external stakeholders ranging from individual merchants, seller communities, corporates, to government and non-government organizations. If you thrive in external relationship management, and possess strong business acumen, working with this team is the right fit for you.
ABOUT THE ROLE
● Lead, mentor, and develop the KAM team, ensuring they meet performance targets and supporting their professional growth
● Set and monitor team KPIs, fostering collaboration with cross-functional teams to drive success in account management
● Oversee onboarding, training, and communication between the KAM team and senior management to ensure strategic alignment
● Build market position by locating, developing, defining, and closing business relationships
● Conceptualize, develop, and execute detailed strategic Business Development campaigns
● Lead the KAM team in acquiring sellers, groups, communities, or LGUs that can bring many users to join and use Enstack for their business
● Responsible for managing relationships with sellers, groups, or LGUs after the acquisition, including supporting these sellers' onboarding, training, and incubation process
● Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics
● Assist in troubleshooting seller's issues and concerns and liaise with internal departments Operations, Payments, and Marketing
● Analyze markets and look at key trends to identify new growth markets
● Develop other cross-functional strategies to grow brands' businesses and ensure smooth operations
● Develop Key Account Management Plans for new and existing sellers. Utilize existing tools to develop strategic plans
● Collaborate with other teams in facilitating campaigns for newly launched products
KEY QUALIFICATIONS
● Bachelor's degree in Business Administration, Marketing, or any related field
● Has at least 10 years of relevant experience, at least 3 years of which in a people management role; experience in a startup and ecommerce is a plus
● Passionate about business digitization, website design & development
● Must have excellent English communication skills, both spoken and written
● Good working knowledge of MS Office (especially MS Excel and PPT and GSuite)
● Experience in B2B marketing for a tech startup is preferred
Enstack is changing the way businesses are built by empowering everyone to become entrepreneurs. Enstack is an all-in-one AI-powered store builder for entrepreneurs to manage sales, payments, and shipping across web, chat, and physical locations. By integrating Artificial Intelligence into the core of business building, it is a transformative force in entrepreneurship, providing tools and a supportive ecosystem to help its users dream bigger, build smarter businesses, and live richer lives. Powering 100,000 entrepreneurs in the Philippines and expanding regionally, it is backed by Mangrove Capital Partners, first institutional investors of Skype & Wix, and payments leader Xendit.
WHY JOIN US
More than any time in recent history, you can build and grow a business (or three) while having full control of your time and leading a balanced life. Success as an entrepreneur today is limitless, fueled by the power of your ideas and the courage to take risks. With Enstack, anyone can become their own boss, embrace every opportunity, and make time for what matters most. We foster a culture of collaboration, innovation, and personal growth, and we value humble, intelligent, compassionate, and creative individuals who possess grit and a drive to pursue bold ideas. Come shape the future of entrepreneurs and create a more digitally inclusive world while advancing your own career with us.
ABOUT THE BUSINESS DEVELOPMENT TEAM
The Business Development team takes the lead in acquiring merchants and brokering strategic partnerships to help amplify Enstackʼs reach among key communities. We always operate on an opportunity-spotting mindset that enables us to see where our products and services fit into both customer and partner needs. This team works closely with multiple external stakeholders ranging from individual merchants, seller communities, corporates, to government and non-government organizations. If you thrive in external relationship management, and possess strong business acumen, working with this team is the right fit for you.
ABOUT THE ROLE
● Lead, mentor, and develop the KAM team, ensuring they meet performance targets and supporting their professional growth
● Set and monitor team KPIs, fostering collaboration with cross-functional teams to drive success in account management
● Oversee onboarding, training, and communication between the KAM team and senior management to ensure strategic alignment
● Build market position by locating, developing, defining, and closing business relationships
● Conceptualize, develop, and execute detailed strategic Business Development campaigns
● Lead the KAM team in acquiring sellers, groups, communities, or LGUs that can bring many users to join and use Enstack for their business
● Responsible for managing relationships with sellers, groups, or LGUs after the acquisition, including supporting these sellers' onboarding, training, and incubation process
● Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics
● Assist in troubleshooting seller's issues and concerns and liaise with internal departments Operations, Payments, and Marketing
● Analyze markets and look at key trends to identify new growth markets
● Develop other cross-functional strategies to grow brands' businesses and ensure smooth operations
● Develop Key Account Management Plans for new and existing sellers. Utilize existing tools to develop strategic plans
● Collaborate with other teams in facilitating campaigns for newly launched products
KEY QUALIFICATIONS
● Bachelor's degree in Business Administration, Marketing, or any related field
● Has at least 10 years of relevant experience, at least 3 years of which in a people management role; experience in a startup and ecommerce is a plus
● Passionate about business digitization, website design & development
● Must have excellent English communication skills, both spoken and written
● Good working knowledge of MS Office (especially MS Excel and PPT and GSuite)
● Experience in B2B marketing for a tech startup is preferred
Apply for this position
Required*