Key Account Management (Junior & Mid)

Taguig City, Philippines
Full Time
Entry Level
ABOUT THE CLIENT
Enstack is changing the way businesses are built by empowering everyone to become entrepreneurs. Enstack is an all-in-one AI-powered store builder for entrepreneurs to manage sales, payments, and shipping across web, chat, and physical locations. By integrating Artificial Intelligence into the core of business building, it is a transformative force in entrepreneurship, providing tools and a supportive ecosystem to help its users dream bigger, build smarter businesses, and live richer lives. Powering 100,000+ entrepreneurs in the Philippines and expanding regionally, it is backed by Mangrove Capital Partners, first institutional investors of Skype & Wix, and payments leader Xendit.

Fully Onsite; Full time and Permanent Role; Morning shift

WHY JOIN US
More than any time in recent history, you can build and grow a business (or three) while having full control of your time and leading a balanced life. Success as an entrepreneur today is limitless, fueled by the power of your ideas and the courage to take risks. With Enstack, anyone can become their own boss, embrace every opportunity, and make time for what matters most. We foster a culture of collaboration, innovation, and personal growth, and we value humble, intelligent, compassionate, and creative individuals who possess grit and a drive to pursue bold ideas. Come shape the future of entrepreneurs and create a more digitally inclusive world while advancing your own career with us.

ABOUT THE BUSINESS DEVELOPMENT TEAM
The Business Development team takes the lead in acquiring merchants and brokering strategic partnerships to help amplify Enstack’s reach among key communities. We always operate on an opportunity-spotting mindset that enables us to see where our products and services fit into both customer and partner needs. This team works closely with multiple external stakeholders ranging from individual merchants, seller communities, corporates, to government and non-government organizations. If you thrive in external relationship management, and possess strong business acumen, working with this team is the right fit for you.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for contributing to the growth of a category (together with a team) to retain, optimize and drive overall sales and transaction volumes of the category
  • Focus on acquiring sellers, groups, communities, or LGUs that can bring many users to join and use Enstack for their business
  • Responsible for managing relationships with sellers, groups, or LGUs after the acquisition, including supporting these sellers' onboarding, training, and incubation process
  • Collect, track, and analyze large amounts of data and translate them into valuable reports
  • Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics
  • Assist in troubleshooting seller’s issues and concerns and liaise with internal departments - Operations, Payments, and Marketing
QUALIFICATIONS
  • Bachelor’s degree in Business Administration, Marketing, or any related field
  • Open to fresh graduates (JUNIOR LEVEL)
  • Has at least 2 years of relevant experience (MID LEVEL); experience in a startup and ecommerce is a plus
  • Passionate about business digitization, website design & development
  • Strong communication, presentation, and interpersonal skills
  • Logical thinking and strong problem-solving skills
  • Good working knowledge of MS Office (especially MS Excel and PPT) and G-Suite
  • Team player with an aptitude for sales and the ambition to constantly outperform your KPIs
  • Agile quick-learner with a go-getter attitude; able to proactively learn on the job and is comfortable multi-tasking
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